![]() With the reporting and analytics tools available, you can immediately start following how your bot is received. The giosg script of course needs to be on the web page for the chatbot to work properly.Īfter publishing your bot, it’s good to continue to test that it works as expected. ![]() In the launching phase, everything should be ready to make your chatbot visible to your audience. What to consider when publishing your chatbot? Make sure your bot suits your website visuals and is clearly visible in the background where you place it, so your visitors can easily find it. Don’t forget to test your bot with different devices. Our templates are designed to work both on desktop and mobile devices. You also want to assure your email security and SPF flattening will come in handy. At this point, you could use some help from your colleagues for testing and get them to share their user experience. For this, you need to test the whole path: clicking, sending and receiving emails. The most important thing to test is to make sure that the logic of the bot works. In the top navigation you can find a specific tab for testing called Preview. Testing your chatbot takes place within giosg Interaction Designer, the same tool where you built it. You can reach out to our Customer Engagement team via phone, email or chat. In case questions arise, support from giosg is available throughout the implementation process. Receiving leads in email is a default option in giosg Interaction Designer, but integrations can be made to all CRM systems.Īnyone in marketing with website management rights can take care of installing the chatbot, all you need to know is how to add the giosg script to your website. In some cases, you might want the bot to send the visitor to your live chat operator or sales person directly.Ĭonsider whether sending the contact details via email is enough, or whether you need to integrate your marketing automation tool to the chatbot. To successfully implement your lead generation chatbot, you need to carefully plan the path to forward the collected information.ĭefine who is the right person or right team to receive the leads and how they’ll be alerted when new information appears in their mailbox. What to take into account when implementing a chatbot? Help is available in case you need it, our Customer Engagement team is happy to share their best practices. With giosg Interaction Designer it takes minutes to build a lead generation chatbot by yourself. Our ready-made templates are a perfect tool for lead generation chatbots, they are easy and fast to take into use and don’t require any specific technical skills or support from your IT team. Also, define the time when it should be triggered and what it should look like on different devices. Next, you can choose on which page on your website you want the chatbot to appear and how it should show there. Depending on whether you want to generate, convert, nurture or qualify leads, the flow you build will be different. Once you have the answers to these questions, you can start sketching the flow of questions and answers for your chatbot. Ask yourself two simple questions: Why do you need a chatbot on your website? What do you want to achieve with it? ![]() Like with any major purchase or project, the planning of a chatbot project starts with defining the objectives. Read Laura’s tips on what steps to take to get started and implement a chatbot for marketing: How to start planning a chatbot project? To get an expert view and advice on the topic, we talked to Laura Leskinen, Head of Customer Engagement at giosg, about the things to consider to get started with chatbots. The bot you finally choose should meet both your marketing needs and lead generation objectives.īut what do you really need to take into account when starting a marketing chatbot project? How do you get from an idea to a perfectly functioning marketing tool? Acquiring a chatbot for marketing purposes is an investment you want to make with careful consideration. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |